Services

Support Contract Acts 9x5

AudioCodes Part# ACTS9X5-SBC_S80/YR

Services – Customer Technical Support Program - Extended Service

1-Year Advanced Exchange Program eCarePAK for DR-C225 / DR-C225W

Canon USA Part# 5351B015

Services – Service - Replacement - Phone Support - 1 Year Service Duration - Exchange - Exchange - Next Business Day - Replacement - eCarePAK Plan Advanced Exchange Program - Extended Service - Must be purchased ...

MSI Warranty Extension Service - 1 Year Extended Service - Service

MSI Part# ETW-NBS-1Y

Services – Service - Repair - Parts Replacement - 1 Year Service Duration - Maintenance - Maintenance - Physical - Parts & Labor - Warranty Extension Service - Extended Service

1st Year SpectraCare+ 80-84 Series 24x7 - MUST BE PURCHASED AT TIME OF SALE

Spectralink Part# SMS84105

Services – Replacement - Phone Support - New Releases Update - Liquid Damage Protection - Software Update - Online Return Material Authorization (RMA) - 1 Year Service Duration - Exchange - Exchange - Electronic ...

GRE 250 Mailbox V8.x Support 1-Year

StorageCraft Part# G25080USSS011YZZZ

Services – Service - Emergency Telephone Support - Phone Support - New Releases Update - Web Support - Emergency Email Consulting - Web Knowledge Base Access - Email Support - 1 Year Service Duration - Technical

ShadowProtect SPX Server Linux-Virtual with 1-Year Maintenance

StorageCraft Part# XSVS00USMS011YZZZ

Services – Service - Software Maintenance - Emergency Telephone Support - Phone Support - New Releases Update - Web Support - Emergency Email Consulting - Web Knowledge Base Access - Email Support - 1 Year ...

ShadowProtect SPX Virtual Desktop Windows-Virtual 1-Year Support 12-pack

StorageCraft Part# KXWK00USSS121YZZZ

Services – Service - Phone Support - Web Knowledge Base Access - New Releases Update - Web Support - Emergency Email Consulting - Email Support - Emergency Telephone Support - 1 Year Service Duration - Technical

ShadowXafe Virtual VM-Subscription 12-Month

StorageCraft Part# SX-VVM-SUB-12

Services – Licensing - Windows - 1 Virtual Machine License Quantity - Subscription License - PC - ShadowXafe Virtual

ShadowXafe Virtual VM-Subscription Renewal 12-Month

StorageCraft Part# SX-VVM-SUB-R-12

Services – Licensing - 1 Year License Validation Period - Windows - 1 Virtual Machine License Quantity - Subscription License Renewal - PC - ShadowXafe Virtual

Turing Video SF TV-HDCS7 720P 7 Days Cloud Storage Per Year F

Turing Video Part# TV-HDCS7

Services

Sub Upfront Billing Office 365 3-Year

Veeam Software Part# VVBO3650USU3YP00

Services – Licensing - Backup & Recovery - 3 Year License Validation Period - Windows - 1 User License Quantity - Electronic - Upfront Billing License - PC - Production Support - Minimum purchases of 10 licences ...

1-Year eCarePAK New Tier 1O On Site

Canon USA Part# 5707B054

Services

Worry-Free Services Advanced 2 Years 26-50U

Trend Micro Part# WBYN0001

Services – Licensing - Software as a Service (SaaS) - 2 Year License Validation Period - 1 User License Quantity - Volume - Subscription License - (26-50) licenses - Worry-Free Services Advanced

3-Year 9x5 Hardware Support Foundation Care NBD Exchange Ap-303 Service Ap-303

HPE Part# H9VS0E

Services – TAA Compliant – Remote Diagnosis - Replacement - Phone Support - New Releases Update - Web Knowledge Base Access - Parts Replacement - Software Support - Online Support Tools Access - 3 Year Service Duration

3-Year NBD to 3-Year Prosup NBD OptiPlex

Dell Part# 808-3209

Services – Service - Phone Support - Remote Diagnosis - 3 Year Service Duration - Technical - On-site - 3 Years Next Business Day Upgrade from - Technical - Electronic - Physical - Next Business Day - Phone ...

HP 3-Year Essential Offsite Notebook

HP Part# U85BHE

Services – Phone Support - Repair - 3 Year Service Duration - Maintenance - Service Depot - Maintenance - Labor - Next Business Day - Repair - 9x5xNext Business Day Service Description - Care Pack Essential ...

HP 3-Year Premium Onsite Notebook

HP Part# U85JLE

Services – Phone Support - Repair - 3 Year Service Duration - Maintenance - On-site - Maintenance - Labor - Next Business Day - Repair - 9x5xNext Business Day Service Description - Care Pack Premium Onsite ...

NMC3 for Smart-Ups - 1 Year Support Contract License

APC Part# SWNMC3SU-1Y-DIGI

Services – Licensing - Network & Communication - 1 Year License Validation Period - English - 1 Device License License Quantity - Email - License - Subscription type Paid - Format Digital key - Network Management

3-Year Accidental Damage Protection

Lenovo Part# 5PS0K75707

Services – Service - Parts Replacement - Repair - Accidental Damage Protection - 3 Year Service Duration - Maintenance - On-site - Maintenance - Physical - Parts & Labor - Accidental Damage Protection (Add-On)

2Y Pickup Return Notebook Only

HP Part# UA6E0E

Services – Service - Parts Replacement - Repair - Phone Support - Pick-up & Return - 2 Year Service Duration - Maintenance - Service Depot - Maintenance - Physical - Electronic - Parts & Labor - 9x5 Service ...

2-Year ADP Pur 15 17 / Pav 10 NB

HP Part# U9ED4E

Services – Parts Replacement - Repair - Accidental Damage Protection - Phone Support - Pick-up & Return - Live Chat - 2 Year Service Duration - Maintenance - Service Depot - Maintenance - Parts & Labor

3Y NBD Onsite with Active Care NB Service

HP Part# U18L6E

Services – Service - New Releases Update - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Web Knowledge Base Access - 3 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor

HP 1Y PW Pickup and Return iPAQ Service 19/22X, RX17/31/34/37, RZ17X, HX2X 1/1/0,1Y

HP Part# U6571PE

Services – Service - 1 Year Service Duration - Maintenance - On-site - Maintenance - Physical - 7 Day Service Response Time - LE-iPAQ CPU - 9x5 Service Description - Care Pack - 9 x 5 Service Availability - ...

Care Pack Aruba 1-Year FC NBD Exchange AP 365

HPE Part# H4XN9E

Services – TAA Compliant – Service - Replacement - 1 Year Service Duration - Exchange - Service Depot - Exchange - Electronic - Physical - Aruba AP-365, AP-365 (JP), AP-365 (RW) FIPS/TAA-compliant - 9x5xNext Business Day ...

Upgrade 3-Year Premier Support Plus From 3-Year Onsite

Lenovo Part# 5WS1L39093

Services – Service - Accidental Damage Protection - Phone Support - Parts Replacement - Repair - Defective Media Retention - 3 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - ...

CS622 1-Year Exchange NBD Extend 1-Year

Lexmark Part# 2364010

Services – Service - Replacement - Phone Support - 1 Year Service Duration - Exchange - Exchange - Next Business Day - Replacement - Advanced Exchange - Extended Service - Lexmark CS622de

Lexmark MS321DN NBD 2-Year Onsite

Lexmark Part# 2361853

Services – Parts Replacement - Repair - Phone Support - Web Support - Testing - 2 Year Service Duration - Maintenance - On-site - Maintenance - Physical - Electronic - Parts & Labor - Next Business Day

Lexmark MS321DN NBD 3-Year

Lexmark Part# 2361837

Services – Service - 2nd, 3rd & 4th Year Covered Period - Replacement - 3 Year Service Duration - Exchange - Service Depot - Exchange - Next Business Day - Replacement - Exchange Service - Extended Service - ...

MS331 2-Year OSR NBD Extend 2-Year

Lexmark Part# 2371704

Services – Repair - 3 Year Service Duration - Maintenance - On-site - Maintenance - Labor - Next Business Day - Repair - Warranty/Support - Extended Warranty - Lexmark MS331

MS431 1-Year Post Warranty OSR NBD

Lexmark Part# 2371862

Services – Parts Replacement - Repair - Phone Support - Web Support - 1 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - Next Business Day - Parts and Labor - Onsite Repair