Services

3-Year NBD Proactive Care DL360 GEN10 Service

HPE Part# H8QE4E

Services – TAA Compliant – Remote Technical Support - Repair - Technical Account Manager - Firmware Updates - Hardware Support - Parts Replacement - 3 Year Service Duration - Maintenance - On-site - Maintenance - Electronic

3-Year TC BAS ML350 GEN10 Service

HPE Part# H39N2E

Services – Parts Replacement - Repair - Phone Support - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 3 Year Service Duration - Maintenance - On-site

4-Year Foundation Care 24x7 WDMR ML30 GEN10 Service

HPE Part# HC6B6E

Services – Service - Parts Replacement - Repair - Phone Support - New Releases Update - Web Knowledge Base Access - Remote Diagnosis - Defective Media Retention - 4 Year Service Duration - Maintenance - On-site ...

5-Year Foundation Care 24x7 DL20 GEN10 Service

HPE Part# HC5V7E

Services – Remote Diagnosis - Software Support - Phone Support - Repair - Collaborative Call Management - Remote Technical Support - Escalation Support - Online Support Tools Access - 5 Year Service Duration

5-Year NBD Proactive Care DL360 GEN10 Service

HPE Part# H8QL2E

Services – TAA Compliant – Repair - Phone Support - Software Support - Technical Account Manager - 5 Year Service Duration - Maintenance - On-site - Maintenance - Electronic - Physical - Labor - Next Business Day - Repair

5-Year TC Bas DL365G10+ Service PL-96

HPE Part# HY5R7E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - 5 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor

5-Year TC Bas DL380 GEN10 Service

HPE Part# HS8A4E

Services – Parts Replacement - Repair - Phone Support - Remote Diagnosis - New Releases Update - Web Knowledge Base Access - Visual Remote Guidance - Web Support - 5 Year Service Duration - Maintenance

5-Year TC Bas DL380G10+ Service

HPE Part# HY5B3E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 5 Year Service Duration - Maintenance - ...

5-Year TC ESS DL325G10+V2 Service

HPE Part# HY5G7E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Web Support - 5 Year Service Duration - Maintenance - On-site - Maintenance ...

Care Pack 5-Year FC NBD DL325 GEN10 Service

HPE Part# HB4M5E

Services – TAA Compliant – Service - Phone Support - Remote Diagnosis - New Releases Update - Web Knowledge Base Access - Repair - Parts Replacement - Escalation Support - Hardware Support - Software Support - Installation ...

HPE 1-Year Post Warranty Tech Care Basic with DMR DL360 Gen10 Service

HPE Part# HS7W5PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Defective Media Retention - 1 Year Service Duration

HPE 1-Year Post Warranty Tech Care Critical DL360 Gen10 Service

HPE Part# HS7T0PE

Services – Support - 1 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Critical - Post Warranty - HPE ProLiant DL360 Gen10

HPE 1-Year Post Warranty Tech Care Critical DL380 Gen10 Service

HPE Part# HS7X5PE

Services – Parts Replacement - Repair - Phone Support - Remote Diagnosis - Web Knowledge Base Access - Remote Monitoring - New Releases Update - 1 Year Service Duration - Maintenance - On-site - Maintenance

HPE 1-Year Post Warranty Tech Care Critical ML350 Post Warranty Service

HPE Part# HV9A5PE

Services – Phone Support - Repair - Parts Replacement - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 1 Year Service Duration - Maintenance - On-site

HPE 1-Year Post Warranty Tech Care Essentials wCDMR DL380 Gen10 Service

HPE Part# HS8A0PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Comprehensive Defective Material Retention

HPE 2-Year Post Warranty Tech Care Basic DL360 Gen10 Plus

HPE Part# H10YFPE

Services – Knowledge Base Access - New Releases Update - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Visual Remote Guidance - Web Support - 2 Year Service Duration - Maintenance - On-site

HPE 2-Year Post Warranty Tech Care Basic ML350 Post Warranty Service

HPE Part# H40D2PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - 2 Year Service Duration - Maintenance - On-site

HPE 2-Year Post Warranty Tech Care Essentials DL360 Gen10 Service

HPE Part# HS7U6PE

Services – Support - 2 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Essential - Post Warranty - HPE ProLiant DL360 Gen10

HPE 2-Year Post Warranty Tech Care Essentials ML350 Post Warranty Service

HPE Part# H40X7PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - 2 Year Service Duration - Maintenance - On-site

HPE 3 Year Tech Care Basic wDMR Proliant DL360 Gen10+ Service

HPE Part# HY4U2E

Services – Defective Media Retention - 3 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Basic with Defective Media Retention - HPE Proliant DL360 Gen10 Plus

HPE 3Y TC Bas WDMR DL360 GEN10 Service

HPE Part# HS7W2E

Services – Defective Media Retention - 3 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Basic with Defective Media Retention - HPE ProLiant DL360 Gen10

HPE 3Y TC Bas WDMR ML350 GEN10 PL-96

HPE Part# H40E6E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - Defective Media Retention - 3 Year ...

HPE 3Y TC Crit WDMR ML350 GEN10 PL-96

HPE Part# HV9B8E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Remote Monitoring - Defective Media Retention - 3 Year Service Duration - ...

HPE 3-Year Tech Care Basic DL360 G10+ Service

HPE Part# HY4U1E

Services – Support - 3 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Basic - HPE Proliant DL360 Gen10 Plus

HPE 3-Year Tech Care Basic DL380 G10+ Service

HPE Part# HY4Y9E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 3 Year Service Duration - Maintenance - ...

HPE 3-Year Tech Care Basic DL380 Gen11 Hardware Service

HPE Part# H93F8E

Services – Parts Replacement - Repair - Phone Support - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 3 Year Service Duration - Maintenance - On-site

HPE 3-Year Tech Care Basic with DMR DL380 Gen10 Service

HPE Part# HS8A7E

Services – Defective Media Retention - 3 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Basic with Defective Media Retention - HPE ProLiant DL380 Gen10

HPE 3-Year Tech Care Basic wCDMR DL380 G10+ Service

HPE Part# HY4Z1E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Comprehensive Defective Material Retention

HPE 3-Year Tech Care Basic wDMR DL380 G10+ Service

HPE Part# HY4Z0E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Defective Media Retention - 3 Year ...

HPE 3-Year Tech Care Basic wDMR OEM DL380 Gen10 Service

HPE Part# H40D9E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Defective Media Retention - 3 Year ...