HPE 5-Year Foundation Care 24x7 DL20 GEN10 Service
Volume Discounts
Contact us and save even more if you meet these Big Deal qualifications.Purchase at least $5,000 worth of Hewlett Packard Enterprise products to qualify.
Note: We Are Unable to Sell this Product to Dealers. Provantage is authorized to only sell this product to a final purchaser or licensee that has acquired it for their own use and not for resale, remarketing or distribution.
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.
Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services
Provided Support
Remote Diagnosis – Software Support – Phone Support – Repair – Collaborative Call Management – Remote Technical Support – Escalation Support – Online Support Tools Access
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