More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.
Available in one-, two- and three-year agreements, SonicWall Silver Support services include:
Chat/Email/Web/ Telephone Support - for technical assistance
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - for access to SonicWall's electronic support tools
Product Supported
SonicWALL NSA 3600 Network Security Appliance
Provided Support
Web Support – Email Support – Phone Support – Firmware Updates – Firmware Upgrade – Software Update – Software Upgrade – Replacement – Live Chat
Shop with confidence! Provantage is an authorized SonicWall dealer.