Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment
Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - for access to Dell SonicWALL's electronic support tools
Shop with confidence! Provantage is an authorized SonicWall dealer.