SonicWall 24x7 Support for NSA 5600 1-Year

SonicWall 01-SSC-4284 Specifications

24x7 Support for NSA 5600 1-Year

Overview

Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a SonicWall Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their SonicWall investment Direct Access - 24x7x365 access to a team of seasoned support engineers located at a SonicWall Enterprise TAC Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support Software/Firmware Updates - for all software and firmware updates and upgrades Hardware Replacement - Advance Exchange for replacement of defective hardware Support Tools - for access to SonicWall's electronic support tools

Product Supported

See all products SonicWALL NSA 5600 Network Security Appliance

Provided Support

Software Update  –  Software Upgrade  –  Firmware Upgrade  –  Firmware Updates  –  Replacement  –  Phone Support  –  Web Support  –  Email Support