SATO printheads purchased through our online store are guaranteed to be original equipment printheads, not aftermarket brands or low cost substitutes.
The warranty period for SATO printheads is as follows:
Thermal Tranfer Applications: One (1) year or 30km (1,200,000 linear print inches), whichever occurs first.
Direct Thermal Applications: One (1) year or 15km (600,000 linear inches), whichever occurs first.
**Printheads for the M5900RVe and the M8459Se Series Printers are exempt, which have a warranty period of one (1) year or 50km (2,000,000 linear inches), whichever occurs first.
WARNING: Ink and toner and/or products that contain ink or toner can expose you to chemicals including DEHP, a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov.