Reduced risk by providing hardware repair or replacement services should the unit malfunction or be accidentally damaged
Major software version upgrades, minor updates, and firmware updates to ensure the solution's functionality is extended
Priority response to technical support calls with online case submissions and the ability to track progress and escalation online
Access to a searchable knowledge base for rapid problem identification
Members-only promotions and programs that add value to your purchase
Access to online training modules, tips and tricks and product boot-camps that enable you to maximize the value of your product investment
Overview
AllyCare is a comprehensive support and maintenance service for NetAlly's Network Tools and AirMagnet® software that offers significant value over standard warranty. Membership of AllyCare can be purchased as either a 1-year membership or the value-added 3-year membership rate.
Premium Customer Services:
Hardware repair or replacement services included, should the unit malfunction
Major software version upgrades, minor updates, and firmware updates
Priority response to technical support calls
Members-only promotions and programs
Access to online training modules, searchable knowledge base, online case submission, and much more