HPE 3-Year Tech Care Essentials wDMR DL360 Gen11 Hardware Service
Volume Discounts
Contact us and save even more if you meet these Big Deal qualifications.Purchase at least $5,000 worth of Hewlett Packard Enterprise products to qualify.
Note: We Are Unable to Sell this Product to Dealers. Provantage is authorized to only sell this product to a final purchaser or licensee that has acquired it for their own use and not for resale, remarketing or distribution.
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
Provided Support
Defective Media Retention – New Releases Update – Parts Replacement – Phone Support – Remote Diagnosis – Repair – Web Knowledge Base Access
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