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HP 3-Year Active Care NBD Onsite DMR Desktop Hardware Support

HP U18HZE

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Volume Discounts
Contact us and save even more if you meet these Big Deal qualifications.
Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

HP Poly: Starting at QTY 50 headsets

or $20k MSRP for voice and video.


Manufacturer Part#  U18HZE

Provantage Code:  CMPD0FV

Condition:  Factory New

  • Product Type: Warranty
  • Service Main Type: Maintenance
  • Service Duration: 3 Year
  • Service Description: 9x5xNext Business Day

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Specifications

HP U18HZE Specifications

    HP 3-Year Active Care NBD Onsite DMR Desktop Hardware Support


Overview

    Overview

    HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

    Benefits

    Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

    Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

    High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

    Features

    HP Active Care with Defective Media Retention (DMR)

Product Supported

    HP Desktops:

    • 2xx G6+ Series 3/3/3 wty
    • ProDesk/ ProOne 4xx G7+ Series 3/3/3 wty
    • ProDesk/ ProOne 4xx Series 3/3/3 wty

Provided Support

    Parts Replacement  –  Repair  –  Remote Diagnosis  –  Web Knowledge Base Access  –  Defective Media Retention  –  New Releases Update  –  Phone Support


Specifications

Product NameHP 3-Year Active Care NBD Onsite DMR Desktop Hardware Support
Manufacturer Part NumberU18HZE
Product TypeWarranty
Service Duration3 Year
Service TypeMaintenance
Service LocationOn-site
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts & Labor
Service Description9x5xNext Business Day
Service NameCare Pack Active Care Service Hardware Support with DMR - Extended Warranty
Considering a Volume Purchase?
You may be able to save even more on your order if you meet the following HP BIG DEAL qualifications:

Purchase at least $5,000 worth of HP Inc. products to qualify. Ink and Toner purchases $50,000 will qualify.

HP Poly: Starting at QTY 50 headsets

or $20k MSRP for voice and video.


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HP U18HZE