Brother will ship a replacement unit Next Business Day delivery if a customer's call is received by 4:45pm EST Monday through Friday.
Qualifies an end user for next business day Priority Exchange and access to the Priority Account Line.
Brother covers the shipping cost both ways, including a return label and packing materials with the replacement unit.
Overview
A Brother authorized service technician will arrive at your site. Calls received by 4:45 P.M. EST will be provided service by the next business day. This applies to sites within 50 miles of the Brother authorized service center.