Acronis Advantage® Delivers Enhanced Support and Maintenance to Customers Worldwide
Designed to meet the customer service, support, and troubleshooting demands of our home and corporate customers, the Acronis Advantage program provides a variety of support options including a self service, pay-per-incident or subscription plan.
An enhanced self-service knowledge base library, expanded pay-per-incident support, and three subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs. For the Acronis® line of corporate products, the first year subscription of either the Acronis Advantage Standard or Premier level of service is included.
The Acronis Advantage program offers:
A personalized and flexible array of services
Premier service levels featuring fast response times to critical issues
Direct interaction with knowledgeable Acronis support professionals
Help for organizations in meeting their service level agreement (SLA) and Continuity of Operations Programs (COOP) requirements
Emergency Telephone Support – Emergency Email Consulting – Web Support – Phone Support – Email Support – Software Upgrade – Web-based Training – Software Update – Live Chat
Shop with confidence! Provantage is an authorized Acronis dealer.