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Manufacturer		StorageCraft
Part Number		XSVW00USSS121YZZZ
Product Name		ShadowProtect SPX Server Windows-Virtual with 1-Year Support 12-pack
Category		Services
Availability		Available
Price		$237.81 ADD TO CART
Provantage Code		STRG0EW
External Links		Manufacturer's Web Site
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	Abstract	As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ...More
	Abstract
	Product Type	Service
	Product Type
	Provided Support	Emergency Telephone Support Phone Support New Releases Update Web Support Emergency Email Consulting Web Knowledge Base Access Email Support
	Provided Support
	Service Duration	1 Year
	Service Duration
	Service Type	Technical
	Service Type
	Service Main Type	Technical
	Service Main Type
	Service Sub Type	Electronic
	Service Sub Type
	Service Response Time	1 Business Day - Phone Support ; severity high
	Service Response Time
	Product Supported	ShadowProtect SPX (Windows - Virtual Server) - 12 virtual machines
	Product Supported
	Service Description	24x7x1 Hour
	Service Description
	Service Name	Premium Support
	Service Name

--- Not all attributes may be listed for all products. A missing attribute does not necessarily mean that the product lacks that feature or that it is not supported. Please consult the manufacturer's web site if you need to be sure.