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ManufacturerHP
Part NumberU7860E
Product NameHP 4-Year NBD Onsite Hardware Support for Notebooks
CategoryServices
Availability  Available
Price

$163.44

Provantage CodeCMPD0A6
External LinksManufacturer's Web Site
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Abstract Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.
Product Type Warranty
Provided Support Troubleshooting
Service Duration 4 Year
Service Type Maintenance
Service Location On-site
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Response Time Next Business Day
Service Description 9x5xNext Business Day
Service Name Care Pack
Product Supported HP Pocket PC:
  • 22xxb Series
  • nc8xxx Series
  • 25xxp Series
  • 27xxp Series
  • 85xxp Series
  • 85xxw Series
  • 87xxp Series
  • 87xxw Series
  • nc6xxx Series
  • 6xxx s/p/b Series
  • N6xxV Series
  • nc24xx Series
  • nw8xxx Series
  • nc4xxx Series
  • nw9xxx Series
  • nx6xxx Series
  • tc4xxx Series
Service Availability 9 x 5
Service Details Remote problem diagnosis and support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next business day on-site response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Standard Business Hours, Standard Business Days:
Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.

--- Not all attributes may be listed for all products. A missing attribute does not necessarily mean that the product lacks that feature or that it is not supported. Please consult the manufacturer's web site if you need to be sure.

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