License Packs – Service - Phone Support - Web Support - New Releases Update - 3 Year Service Duration - Technical - Technical - Electronic - 1 Hour - Phone Support - Severity Level 1 Service Response Time - 4 Hour - ...
Business Solutions – Service - Replacement - Phone Support - Web Support - Web Knowledge Base Access - New Releases Update - 2 Year Service Duration - Exchange - Carry-in - Exchange - Next Business Day - Advance Hardware ...
Business Solutions – Service - Replacement - Phone Support - Web Support - Web Knowledge Base Access - New Releases Update - 3 Year Service Duration - Exchange - Carry-in - Exchange - Next Business Day - Advance Hardware ...