Services

HPE 5-Year Tech Care Critical SN3600B 24/8 8P 32Gb Software SFP Switch Service

HPE Part# HX2P3E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Outage Management - 5 Year Service ...

HPE Care Pack U4832E Install/Startup Most 48 Port Stac

HPE Part# U4832E

Services – Service - Installation and Startup - On-site - Installation and Startup - Physical - ProCurve 5300 - Care Pack - Will provide a custom configuration - Verifies that pre-installation service ...

1-Year PW TC Crit with DMR DL380 GEN10 Service

HPE Part# HS7Y0PE

Services – Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Remote Monitoring - Defective Media Retention - 1 Year Service Duration - Maintenance

3-Year FC 24x7 DL385 GEN10 Service

HPE Part# HC2L9E

Services – Remote Diagnosis - Software Support - Phone Support - Repair - Collaborative Call Management - Remote Technical Support - Escalation Support - Online Support Tools Access - 3 Year Service Duration

3-Year FC 24x7 WDMR DL385 GEN10 Service

HPE Part# HC2M0E

Services – Remote Diagnosis - Software Support - Repair - Phone Support - Defective Media Retention - Collaborative Call Management - Escalation Support - Online Support Tools Access - 3 Year Service Duration

5-Year TC Bas DL365G10+ Service PL-96

HPE Part# HY5R7E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - 5 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor

5-Year TC ESS DL325G10+V2 Service

HPE Part# HY5G7E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Web Support - 5 Year Service Duration - Maintenance - On-site - Maintenance ...

HPE 1-Year Post Warranty Tech Care Critical DL360 Gen10 Service

HPE Part# HS7T0PE

Services – Support - 1 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Critical - Post Warranty - HPE ProLiant DL360 Gen10

HPE 1-Year Post Warranty Tech Care Critical DL380 Gen10 Service

HPE Part# HS7X5PE

Services – Parts Replacement - Repair - Phone Support - Remote Diagnosis - Web Knowledge Base Access - Remote Monitoring - New Releases Update - 1 Year Service Duration - Maintenance - On-site - Maintenance

HPE 1-Year Post Warranty Tech Care Critical ML350 Post Warranty Service

HPE Part# HV9A5PE

Services – Phone Support - Repair - Parts Replacement - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 1 Year Service Duration - Maintenance - On-site

HPE 1-Year Post Warranty Tech Care Essentials wCDMR DL380 Gen10 Service

HPE Part# HS8A0PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Comprehensive Defective Material Retention

HPE 2-Year Post Warranty Tech Care Basic DL360 Gen10 Plus

HPE Part# H10YFPE

Services – Knowledge Base Access - New Releases Update - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Visual Remote Guidance - Web Support - 2 Year Service Duration - Maintenance - On-site

HPE 2-Year Post Warranty Tech Care Basic ML350 Post Warranty Service

HPE Part# H40D2PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - 2 Year Service Duration - Maintenance - On-site

HPE 2-Year Post Warranty Tech Care Essentials DL360 Gen10 Service

HPE Part# HS7U6PE

Services – Support - 2 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Essential - Post Warranty - HPE ProLiant DL360 Gen10

HPE 2-Year Post Warranty Tech Care Essentials ML350 Post Warranty Service

HPE Part# H40X7PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - 2 Year Service Duration - Maintenance - On-site

HPE 3-Year Tech Care Basic DL380 G10+ Service

HPE Part# HY4Y9E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 3 Year Service Duration - Maintenance - ...

HPE 3-Year Tech Care Basic DL380 Gen11 Hardware Service

HPE Part# H93F8E

Services – Parts Replacement - Repair - Phone Support - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 3 Year Service Duration - Maintenance - On-site

HPE 3-Year Tech Care Basic wCDMR DL380 G10+ Service

HPE Part# HY4Z1E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Comprehensive Defective Material Retention

HPE 3-Year Tech Care Basic wDMR DL380 G10+ Service

HPE Part# HY4Z0E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Defective Media Retention - 3 Year ...

HPE 3-Year Tech Care Essentials DL385 G10+ V2 Service

HPE Part# HY5U7E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 3 Year Service Duration - Maintenance - ...

HPE 3-Year Tech Care Essentials wDMR DL320 Gen11 Hardware Service

HPE Part# H93M3E

Services – Service - Defective Media Retention - New Releases Update - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Web Knowledge Base Access - 3 Year Service Duration - Maintenance - On-site ...

HPE 5-Year Tech Care Basic ML350 Gen10 Service

HPE Part# H39Q3E

Services – Parts Replacement - Repair - Phone Support - Knowledge Base Access - Remote Diagnosis - Visual Remote Guidance - New Releases Update - Web Support - 5 Year Service Duration - Maintenance - On-site

HPE 5-Year Tech Care Essentials wCDMR ML110 Gen10 Service

HPE Part# H38L2E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - Remote Diagnosis - New Releases Update - Visual Remote Guidance - Comprehensive Defective Material Retention

HPE 1-Year Post Warranty Tech Care Essentials MSA 2040 Storage Service

HPE Part# H29M6PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 1 Year Service Duration - Maintenance - On-site

HPE 1-Year Post Warranty Tech Care Essentials wDMR MSA 2062 STG Service

HPE Part# H28P8PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - Defective Media Retention - 1 Year Service Duration

HPE 2-Year Post Warranty Tech Care Essentials MSA 2050 Storage Service

HPE Part# H24T4PE

Services – Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 2 Year Service Duration - Maintenance - On-site

HPE 3-Year Tech Care Basic MSL3040 40 Slot Base Service

HPE Part# H03T1E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 3 Year Service Duration - Maintenance - ...

HPE 3-Year Tech Care Critical with DMR MSA 2060 SFF Service

HPE Part# H28C2E

Services – Service - Parts Replacement - Repair - Phone Support - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Remote Monitoring - Defective Media Retention - 3 Year Service Duration - ...

HPE 4-Year Tech Care Basix MSA 2062 Storage Service

HPE Part# H28Q5E

Services – Support - 4 Year Service Duration - Technical - On-site - Technical - Pointnext Tech Care Basic Service - HPE MSA 2062 Arrays

HPE 5-Year Tech Care Basic MSA 2060 LFF Disk Enclosure Service

HPE Part# H28K6E

Services – Service - Parts Replacement - Repair - Phone Support - Web Support - Knowledge Base Access - New Releases Update - Remote Diagnosis - Visual Remote Guidance - 5 Year Service Duration - Maintenance - ...