Services

Care Pack Install H/W Rack and Rack Opti

HP Part# U2871E

Services – Service - Configuration - 1 Incident Service Duration - Installation - On-site - Installation - Rack and Rack Options - Care Pack - Verifies that pre-installation service prerequisites are met. ...

Care Pack UJ165E 3-Year NBD Color LaserJet CM6030/40 MFP Hardware Support

HP Part# UJ165E

Services – Service - 3 Year Service Duration - Maintenance - On-site - Maintenance - Physical - Parts & Labor - Next Business Day - 9x5xNext Business Day Service Description - Care Pack - Color Laser Jet CM6040 ...

HP 2-Year Post Warranty NBD with DMR Service for Color LaserJet M577

HP Part# U8TK9PE

Services – Parts Replacement - Repair - Phone Support - Defective Media Retention - 2 Year Service Duration - Maintenance - On-site - Maintenance - Electronic - Physical - Parts & Labor - Next Business Day

HP 3-Year NBD Hardware Support with DMR for LaserJet Enterprise MFP M63x

HP Part# U9NK0E

Services – TAA Compliant – Service - Cleaning - Defective Media Retention - Hardware Support - Parts Replacement - Phone Support - Repair - 3 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - Next ...

HP 3-Year NBD with DMR CLJ Enterprise M856 Service

HP Part# UC2U9E

Services – Service - Parts Replacement - Repair - Phone Support - Defective Media Retention - Remote Diagnosis - Repair - 3 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - Next ...

HP 3-Year NBD with DMR for Color LaserJet Enterprise MFP 680x

HP Part# U45SXE

Services – Parts Replacement - Repair - Phone Support - Escalation Management - Remote Diagnosis - Defective Media Retention - Hardware Support - Remote Troubleshooting - 3 Year Service Duration - Maintenance

HP 3-Year NBD with DMR Service for Color LaserJet Enterprise MFP 580X

HP Part# U45Q5E

Services – Parts Replacement - Repair - Phone Support - Escalation Management - Remote Diagnosis - Defective Media Retention - Hardware Support - Remote Troubleshooting - 3 Year Service Duration - Maintenance

HP 4-Year 4 Hour 9x5 with DMR Service for Color LaserJet M577 MFP

HP Part# U8TJ1E

Services – Support - Phone Support - Escalation Support - Defective Media Retention - Repair - Remote Diagnosis - Parts Replacement - 4 Year Service Duration - Maintenance - On-site - Maintenance

HP Care Pack U8TH7E 3-Year NBD+DMR Color LaserJet M577 Multifunction Hardware Support

HP Part# U8TH7E

Services – Service - Parts Replacement - Repair - Phone Support - Defective Media Retention - 3 Year Service Duration - Maintenance - On-site - Maintenance - Physical - Electronic - Physical - Parts & Labor - HP ...

HP Care Pack U8TT5E 3-Year NBD + DMR LaserJet M527 MFP Hardware Support

HP Part# U8TT5E

Services – Service - Parts Replacement - Repair - Phone Support - Defective Media Retention - 3 Year Service Duration - Maintenance - On-site - Maintenance - Electronic - Physical - Parts & Labor - Next Business ...

4Y Active Care NBD ADP DMR Hardware

HP Part# U42D3E

Services – Parts Replacement - Predictive Support - Accidental Damage Protection - Defective Media Retention - Hardware Support - Remote Diagnosis - 4 Year Service Duration - Exchange - On-site - Exchange

4Y Active Care NBD ADP DMR TRV

HP Part# U23BNE

Services – Parts Replacement - Repair - Phone Support - Accidental Damage Protection - Remote Diagnosis - Web Knowledge Base Access - New Releases Update - Defective Media Retention - Travel Expense Coverage

4Y Active Care NBD On DMR TRV

HP Part# U22X1E

Services – Defective Media Retention - Phone Support - Hardware Support - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Web Knowledge Base Access - 4 Year Service Duration - Technical

4Y Active Care NBD Onsite NB S

HP Part# U48TQE

Services – Service - Parts Replacement - Phone Support - Remote Diagnosis - Remote Firmware Update - Repair - Web Knowledge Base Access - 4 Year Service Duration - Exchange - Maintenance - On-site - Exchange - ...

5Y Active Care NBD ADP DMR Hardware

HP Part# U42D4E

Services – Parts Replacement - Predictive Support - Accidental Damage Protection - Defective Media Retention - Hardware Support - Remote Diagnosis - 5 Year Service Duration - Exchange - On-site - Exchange

5Y Active Care NBD ADP DMR TRV

HP Part# U23BQE

Services – Phone Support - Repair - Parts Replacement - Remote Diagnosis - Web Knowledge Base Access - New Releases Update - Accidental Damage Protection - Defective Media Retention - Travel Expense Coverage

5Y Active Care NBD On DMR TRV

HP Part# U22X2E

Services – Defective Media Retention - Phone Support - Hardware Support - Parts Replacement - Phone Support - Remote Diagnosis - Repair - Web Knowledge Base Access - 5 Year Service Duration - Technical

HP 3-Year Active Care NBD Onsite with ADP NB Hardware Support

HP Part# U17XFE

Services – Parts Replacement - Repair - Web Knowledge Base Access - New Releases Update - Remote Diagnosis - Accidental Damage Protection - Phone Support - 3 Year Service Duration - Maintenance - On-site

HP 4-Year Active Care NBD Onsite ADP Notebook Hardware Support

HP Part# U17XWE

Services – Repair - Parts Replacement - Accidental Damage Protection - Phone Support - 4 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - Next Business Day - Parts and Labor

HP 4-Year Active Care NBD Onsite ADP Notebook Hardware Support

HP Part# U17XGE

Services – Repair - Parts Replacement - Phone Support - Remote Diagnosis - Web Knowledge Base Access - New Releases Update - Defective Media Retention - Accidental Damage Protection - 4 Year Service Duration

HP 4-Year NBD Onsite/ADP G2/DMR Notebook Only Service

HP Part# U02C2E

Services – Parts Replacement - Repair - Accidental Damage Protection - Defective Media Retention - Phone Support - 4 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - Next Business Day

HP 4-Year NBD Onsite/ADP Notebook Sollution Support

HP Part# U52Y1E

Services – Parts Replacement - Repair - Phone Support - Hardware Support - Accidental Damage Protection - Remote Diagnosis - 4 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor

HP 4-Year Premium Onsite ADP DMR Mobile Workstation

HP Part# U85R6E

Services – Accidental Damage Protection - Defective Media Retention - Phone Support - Repair - 4 Year Service Duration - Maintenance - On-site - Maintenance - Labor - Next Business Day - Repair - 9x5xNext ...

HP 4-Year Premium Onsite ADP Notebooks

HP Part# U85BVE

Services – Accidental Damage Protection - Phone Support - Repair - 4 Year Service Duration - Maintenance - On-site - Maintenance - Labor - Next Business Day - Repair - 9x5xNext Business Day Service Description

HP 5-Year NBD Onsite/ADP G2 NB Only Service

HP Part# U02BXE

Services – Repair - Parts Replacement - Accidental Damage Protection - Phone Support - 5 Year Service Duration - Maintenance - On-site/Service Depot - Maintenance - Parts & Labor - Next Business Day - Parts & ...

HP 5-Year Premium+ Onsite ADP Notebook

HP Part# U85VDE

Services – Accidental Damage Protection - Firmware Updates - Health Monitoring - Parts Replacement - Phone Support - Predictive Support - Remote Diagnosis - Repair - 5 Year Service Duration - Maintenance

HP Care Pack U1PD0E 5-Year NBD + DMR HP Color OfficeJet X585 MFP Support

HP Part# U1PD0E

Services – Service - Parts Replacement - Repair - 5 Year Service Duration - Maintenance - Maintenance - Physical - Next Business Day - Care Pack Hardware Support Plus Defective Media Rentention - Color OfficeJet ...

2YRPOST Warrnbd with DMR Color PGWD ENT586MFP Service

HP Part# U9CZ7PE

Services – TAA Compliant – Parts Replacement - Repair - Phone Support - Defective Media Retention - 2 Year Service Duration - Maintenance - On-site - Maintenance - Electronic - Physical - Parts & Labor - Next Business Day

3-Year NBD with DMR PGWD Pro 77X MFP Service

HP Part# U9LH6E

Services – TAA Compliant – Defective Media Retention - Remote Diagnosis - Escalation Support - Remote Technical Support - Parts Replacement - Repair - Phone Support - 3 Year Service Duration - Maintenance - On-site - Maintenance

3-Year NBD with DMR PGWD Pro 774 MFP Service

HP Part# UA4J9E

Services – Service - Repair - Parts Replacement - Defective Media Retention - Phone Support - 3 Year Service Duration - Maintenance - On-site - Maintenance - Electronic and Physical - Parts & Labor - Next ...