Services – Service - Phone Support - Web Support - New Releases Update - 1 Year Service Duration - Technical - Technical - 2 Hour - Phone Support Service Response Time - 12x5x2 Hour Service Description - Basic ...
Services – Licensing - Backup & Recovery - 5 Year License Validation Period - Windows - 1 User License Quantity - Upfront Billing License - PC - Production Support - Backup for Microsoft Office 365
Services – Service - 1 Year Service Duration - Maintenance - Maintenance - Physical - 1 Business Day Service Response Time - 1 Business Day Service Description - Pro Services Standard Per Unit Plan - Extended ...
Services – TAA Compliant – Service - Parts Replacement - Phone Support - 1 Year Service Duration - Exchange - Exchange - Electronic and Physical - Parts - 12x5 Service Description - Standard Support - Extended Service (Renewal)
Services – Replacement - Phone Support - 1 Year Service Duration - Exchange - Service Depot - Exchange - Electronic and Physical - Next Business Day - Replacement - Warranty/Support - Extended Warranty