License Packs – Service - Replacement - Phone Support - Web Support - Web Knowledge Base Access - New Releases Update - 3 Year Service Duration - Exchange - Carry-in - Exchange - Next Business Day - Advance Hardware ...
License Packs – TAA Compliant – Parts Replacement - Repair - Phone Support - Defective Media Retention - 2 Year Service Duration - Maintenance - On-site - Maintenance - Electronic and Physical - Parts & Labor - 4 Hour - Parts and ...
License Packs – TAA Compliant – Parts Replacement - Repair - 2 Year Service Duration - Maintenance - On-site - Maintenance - Physical - Parts & Labor - 4 Hour - Parts and Labor Service Response Time - 24x7x4 Hour Service Description