License Packs – Licensing - 1 Year License Validation Period - Subscription Upfront Billing (Renewal) - Enterprise Plus Edition Features - Production (24/7) Support - Data Platform Advanced Subscription Universal ...
License Packs – Service - Phone Support - Web Support - New Releases Update - 1 Year Service Duration - Technical - Technical - Electronic - 2 Hour - Phone Support - Severity - Level 1 Service Response Time - 12x5x2 ...
License Packs – Service - Parts Replacement - Repair - Phone Support - Web Support - Web Knowledge Base Access - New Releases Update - 2 Year Service Duration - Maintenance - On-site - Maintenance - Parts & Labor - 4 ...
License Packs – Service - Emergency Telephone Support - 1 Year Service Duration - Technical - Technical - Electronic - 24x7x30 Minute Service Description - Support and Subscription Production - for VMware vSphere ...
License Packs – Licensing - Operating System - Unlimited External User - 3 Year Acquired Year 1 License Pricing - Additional Product - External Connector Software Assurance - Microsoft Open Value - Windows Server