License Packs – Service - Phone Support - Web Knowledge Base Access - New Releases Update - 3 Year Service Duration - Technical - Technical - Electronic - 30 Minute - Phone Support Service Response Time - 24x7x30 ...
License Packs – Service - Replacement - Phone Support - Email Support - 1 Year Service Duration - Exchange - Service Depot - Exchange - 2 Business Day - Advance Hardware Replacement Service Response Time - Pro ...