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Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Renewal) - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical
Quantum PX506, PX510 And Scalar I500 Library, Tape Drive Module, Gold Support Plan (7X24X4 Cru), Renewal, Annual, Zone 1 Manufacturer Part# SLBBM-RTDX-CG11 USA Only | Provantage Agreement# 0003454 |
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Overview
If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes: - 24/7 on-site support
- Four-hour target response time for on-site support
- 24/7 multilingual telephone support
- Priority call handling
- 24/7 access to online resources
- Library firmware upgrades
- Concurrent maintenance
- StorageCare® Guardian remote monitoring
Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service (Renewal) - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical by Quantum - Warranties
Quantum SLBBM-RTDX-CG11 | Product Type |
Service |
| Provided Support |
Remote Diagnosis Parts Replacement Repair Remote Monitoring Phone Support Firmware Upgrade Web Knowledge Base Access |
| Service Duration |
1 Year |
| Service Type |
Maintenance |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Sub Type |
Electronic and Physical |
| Service Characteristic |
Parts & Labor |
| Service Response Time |
4 Hour - Repair & Parts Replacement |
| Service Description |
24x7x4 Hour |
| Service Name |
StorageCare Gold Support Plan - Zone 1 - Extended Service (Renewal) |
| Product Supported |
Quantum Tape Library:
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| Service Availability |
24 x 7 Phone Support 24 x 7 Web Knowledge Base Access |
| Stock Details | | Manufacturer | Quantum | | Manuf Part# | SLBBMRTDXCG11 | | Price | $2462.02 | | Availability | Available |
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About Quantum - Warranties ProductsOrders for Quantum warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of Quantum's authorized distributors. Please note that distributors may require up to several days to process some warranty orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web SiteIf possible, please base your order on the manufacturer part number ( SLBBM-RTDX-CG11 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with Quantum regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.quantum.com |
Provantage is an Authorized Dealer of Quantum Warranties |
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