Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues. All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.Lenovo On-Site + Premier Support - Extended Warranty - 4 Year - Warranty - On-site - Maintenance - Parts & Labor - Physical, Electronic by Lenovo - Service and Support
Lenovo 5WS0N07759 Product Type |
Warranty |
Provided Support |
Software Support Phone Support Repair Troubleshooting Parts Replacement |
Service Duration |
4 Year |
Service Type |
Maintenance |
Service Location |
On-site |
Service Main Type |
Maintenance |
Service Sub Type |
Physical Electronic |
Service Characteristic |
Parts & Labor |
Service Response Time |
Next Business Day - Parts and Labor |
Service Name |
On-Site + Premier Support - Extended Warranty |
Product Supported |
Lenovo Desktops: - S400z 10K2
- ThinkCentre Edge 63z 10D4, 10D5, 10D6, 10D7
- ThinkCentre Edge 93z 10B8, 10B9, 10BA, 10BH, 10BJ, 10BK
- ThinkCentre M7 10EY
- ThinkCentre M700z 10EY, 10F1
- ThinkCentre M73z 10BB, 10BC
- ThinkCentre M800z 10ET, 10EU, 10EV, 10EW
- ThinkCentre M810z 10NX, 10NY, 10Q0, 10Q1
- ThinkCentre M900z 10F2, 10F3, 10F4, 10F5
- ThinkCentre M910z 10NR, 10NS, 10NT, 10NU
- ThinkCentre M93z 10AC, 10AD, 10AE, 10AF
- ThinkCentre P9 10F2, 10F3
- ThinkCentre X1 10HT, 10HU, 10JW, 10JX, 10K0, 10KE, 10KF
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Stock Details | Manufacturer | Lenovo | Manuf Part# | 5WS0N07759 | Price | $105.06 | Availability | Available |
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