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Overview
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues. All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed. Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.Lenovo Onsite NBD+Premier Support - Extended Warranty - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Physical, Electronic by Lenovo - Service and Support
Lenovo 5WS0N07718 | Product Type |
Warranty |
| Provided Support |
Software Support Phone Support Repair Troubleshooting Parts Replacement Technical Account Manager Escalation Support |
| Service Duration |
3 Year |
| Service Type |
Maintenance |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Sub Type |
Physical Electronic |
| Service Characteristic |
Parts & Labor |
| Service Response Time |
Next Business Day - Parts and labor |
| Service Name |
Onsite NBD+Premier Support - Extended Warranty |
| Product Supported |
- Lenovo ThinkCentre Chromebox 10H3, 10H5
- Lenovo ThinkCentre M53 10DB, 10DC, 10DD, 10DE, 10DW, 10DX, 10DY, 10EC, 10ED
- Lenovo ThinkCentre M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK
- Lenovo ThinkCentre M700 10HY, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT
- Lenovo ThinkCentre M710q 10MQ, 10MR
- Lenovo ThinkCentre M715t 10MD
- Lenovo ThinkCentre M73 10AX, 10AY, 10DK, 10DL
- Lenovo ThinkCentre M73e 10AY
- Lenovo ThinkCentre M83 10E8, 10E9
- Lenovo ThinkCentre M900 10FD, 10FL, 10FM, 10FR, 10FS, 10NE, 10NG
- Lenovo ThinkCentre M900x 10LX, 10LY
- Lenovo ThinkCentre M910q 10MU, 10MV, 10N0
- Lenovo ThinkCentre M910x 10MY, 10N0
- Lenovo ThinkCentre M93p 10AA, 10AB
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| Stock Details | | Manufacturer | Lenovo | | Manuf Part# | 5WS0N07718 | | Price | $105.06 | | Availability | Available |
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