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Hewlett Packard HP - Warranties

HP Care Pack Pick-Up & Return Service - 2 Year - Service - 9 x 5 - Service Depot - Maintenance - Electronic and Physical

HP-Compaq UM965E HP Care Pack Pick-Up & Return Service - 2 Year - Service - 9 x 5 - Service Depot - Maintenance - Electronic and Physical

Hp 2 Year Pickup And Return Notebook Service - Care Pack - Depot Repair - 2 Year (S) - Repaired Within 3-7 Business Days - Service Level (Coverage) : 9 x 5 - In Warranty

Manufacturer Part# UM965E

USA Only

Provantage Agreement# 0340398

Available$138.34ADD TO CART

Need more? Contact us.

Supports the Following

HP13-2150nr SpectreXT
 Envy 13-1007la
 Envy 13-1030CA
 Envy 13-1030nr
 Envy 13-1130NR
 Envy 14-1010NR
 Envy 14-1011nr
 Envy 14-1110nr
  Display More

Overview

This value-priced HP Care Pack solution provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair centre and return of the operational unit to you.HP Care Pack Pick-Up & Return Service - 2 Year - Service - 9 x 5 - Service Depot - Maintenance - Electronic and Physical by Hewlett Packard HP - Warranties

Hewlett Packard HP UM965E

Product Type Service
Provided Support Remote Diagnosis
Service Duration 2 Year
Service Type Maintenance
Service Location Service Depot
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 9x5
Service Name Care Pack Pick-Up & Return Service
Product Supported
  • HP TouchSmart tx2-1300 Notebook PC Series
  • HP TouchSmart tx2-1200 Notebook PC Series
  • HP TouchSmart tm2-1000 Notebook PC Series
  • HP TouchSmart tx2-1000 Notebook PC Series
  • HP HDX X16-1100 Premium Notebook PC Series
  • HP HDX X18-1000 Premium Notebook PC Series
  • HP HDX X16-1300 Premium Notebook PC Series
  • HP HDX X18-1100 Premium Notebook PC Series
  • HP HDX X18-1300 Premium Notebook PC Series
  • HP Envy 15-1000 Notebook PC Series
  • HP Envy 13-1000 Notebook PC Series
Service Availability 9 x 5
Service Details Remote problem diagnosis and support:
  • HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

Repair centre services:

  • For issues that cannot be resolved remotely, an HP-authorised representative at an HP-designated repair centre provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary
  • Your coverage includes all required parts and materials

Pick-up by HP:

  • An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility

Return shipment:

  • An HP-authorised courier returns the repaired or replaced equipment to your location
  • Return shipment is by first-class ground transportation and usually takes between 3 and 7 days
  • You may request accelerated delivery for the actual additional cost of the shipment

Standard business hours coverage:

  • Service is available 8.00am - 5.00pm Monday to Friday, excluding holidays
Stock Details
ManufacturerHewlett Packard HP
Manuf Part#UM965E
Price$138.34
AvailabilityAvailable

About Hewlett Packard HP - Warranties Products

Orders for HP-Compaq warranties are first reviewed by a Provantage warranty specialist for completeness and eligibility. Eligible orders are then processed through one of HP-Compaq's authorized distributors. Please note that distributors may require up to several days to process some warranty orders.

We will contact you by email if any additional information is required, or if your order cannot be completed.

If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com.

Manufacturer's Web Site

If possible, please base your order on the manufacturer part number ( UM965E ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166.

For the smooth processing of your order, we highly recommend that you first check with HP-Compaq regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer.

www.hp.com


Provantage is an Authorized Dealer of HP-Compaq Warranties

 
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HP-Compaq UM965E HP Care Pack Pick-Up & Return Service - 2 Year - Service - 9 x 5 - Service Depot - Maintenance - Electronic and Physical