Overview
Overview HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Benefits Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Overview HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Benefits Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.HPI Care Pack Active Care Service - Extended Warranty - 4 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor by Hewlett Packard HP - Warranties
Hewlett Packard HP U18HXE Product Type |
Warranty |
Provided Support |
Repair Parts Replacement Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update |
Service Duration |
4 Year |
Service Type |
Maintenance |
Service Location |
On-site |
Service Main Type |
Maintenance |
Service Characteristic |
Parts & Labor |
Service Response Time |
Next Business Day - Parts & Labor |
Service Description |
9x5xNext Business Day |
Service Name |
Care Pack Active Care Service - Extended Warranty Care Pack Active Care Service Hardware Support - Extended Warranty |
Product Supported |
HP:- 4xx G6- ProDesk/ProOne Series 3/3/3 wty
- 4xx G7+ Pro/ProDesk/ProOne/ ProMini Series 3/3/3 wty
HP Workstation: - 260 DM 3/3/3 wty
- 2xx G6+ Series 3/3/3 wty
- 2xx Series 3/3/3 wty
- ProDesk/ ProOne 4xx G7+ Series 3/3/3 wty
- ProDesk/ ProOne 4xx Series 3/3/3 wty
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Stock Details | Manufacturer | Hewlett Packard HP | Manuf Part# | U18HXE | Price | $66.73 | Availability | Available |
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