Overview
Overview HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Benefits Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly. Features HP TechPulse predictive and proactive alerts and notifications Hardware health monitoring, provides updated fast health checks on devices in your fleet Hardware device information - including BIOS and firmware updates Auto-ticketing - for hard disk drives & batteries needing replacement Remote problem diagnosis and support Next business day onsite hardware support Replacement parts and materials Firmware updates for selected productsHP Care Pack Active Care Service - Extended Warranty - 3 Year - Warranty - 9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor by Hewlett Packard HP - Warranties
Hewlett Packard HP U09XDE Product Type |
Warranty |
Provided Support |
Parts Replacement Repair Phone Support New Releases Update Web Knowledge Base Access Remote Diagnosis |
Service Duration |
3 Year |
Service Type |
Maintenance |
Service Location |
On-site |
Service Main Type |
Maintenance |
Service Characteristic |
Parts & Labor |
Service Response Time |
Next Business Day - Parts & Labor |
Service Description |
9x5xNext Business Day |
Service Name |
Care Pack Active Care Service - Extended Warranty |
Product Supported |
HP EliteBook 7xx/8xx Series 1/1/0 Warranty |
Stock Details | Manufacturer | Hewlett Packard HP | Manuf Part# | U09XDE | Price | $219.86 | Availability | Available |
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