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APC by Schneider Electric Advantage Prime Service Plan - 1 Year - Service - On-site - Maintenance - Physical
1-Year Advantage Prime Services Plan For 1 SymMetra PX Ups 10KVA A/O PDU Manufacturer Part# WADVPRIME-PX-21 USA Only | Provantage Agreement# 0325736 |
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APC WADVPRIME-PX-21 | Product Type |
Service |
| Provided Support |
Training Troubleshooting Verification Preventive Maintenance |
| Service Duration |
1 Year |
| Service Type |
Maintenance |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Sub Type |
Physical |
| Service Response Time |
Next Business Day |
| Product Supported |
APC UPS 10-40 KVA / PDU |
| Service Name |
Advantage Prime Service Plan |
| Service Details |
System-level training:- Provides the attendees with a clear understanding of the capabilities of their data center management solution
Corrective maintenance: - As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process
Logistics coordination: - APC will manage all logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish
On site troubleshooting: - While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken
Functional verification: - During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start
Comprehensive escalation and corrective actions process: - In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices
Proactive monitoring: - By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur
Free firmware upgrades: - Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. At APC, there are no hidden costs
- All Preventive Maintenance contracts include free firmware upgrades
Written summary report: - APC project managers will provide you with written reports to keep you informed of the progress of your project
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| Stock Details | | Manufacturer | APC | | Manuf Part# | WADVPRIMEPX21 | | Price | $3363.82 | | Availability | Available |
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About APC - Service and Support ProductsOrders for APC service and support are first reviewed by a Provantage support specialist for completeness and eligibility. Eligible orders are then processed through one of APC's authorized distributors. Please note that distributors may require up to several days to process some support product orders. We will contact you by email if any additional information is required, or if your order cannot be completed. If you would like to discuss your needs or require more information, we encourage you to talk to one of our sales representatives at 800-336-1166 or email us at Sales@provantage.com. |
Manufacturer's Web SiteIf possible, please base your order on the manufacturer part number ( WADVPRIME-PX-21 ). If you are unsure about exactly what you need, please consult the manufacturer's web site or call us at 800-336-1166. For the smooth processing of your order, we highly recommend that you first check with APC regarding program details and eligibility. Please base your order on the manufacturer part numbers provided by the manufacturer. www.apc.com |
Provantage is an Authorized Dealer of APC Service and Support |
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